Terms and Conditions

Welcome to SwiftBite Delivery Ltd. By accessing or using our online food ordering platform and related services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Introduction

SwiftBite Delivery Ltd provides an online platform that connects customers with partner restaurants, manages orders, and facilitates contactless delivery. These Terms and Conditions govern your use of our services and platform.

2. Eligibility

You must be at least 18 years old to use our services. By using SwiftBite Delivery Ltd, you represent that you meet this age requirement and have the legal capacity to enter into a binding agreement.

3. Services Provided

SwiftBite Delivery Ltd offers the following services:

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• Online food ordering through our website and app.
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• Partnership and collaboration with restaurants to offer a wide selection of cuisines.
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• Order logistics management, including order confirmation, processing, and delivery scheduling.
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• Contactless delivery to ensure the safety and convenience of our customers.
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• Customer support for inquiries and issue resolution.
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4. User Responsibilities

As a user of SwiftBite Delivery Ltd’s platform, you agree to:

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• Provide accurate, current, and complete information when registering or placing orders.
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• Use the platform in compliance with all applicable laws and regulations.
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• Respect the rights of partner restaurants and other users.
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• Not engage in fraudulent activities or misuse the platform in any way.
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5. Order Acceptance and Cancellation

Order acceptance is subject to restaurant availability and confirmation. We reserve the right to refuse or cancel an order at any time for legitimate reasons, including but not limited to stock shortages, errors in pricing, or delivery restrictions.

6. Payment

Payments for orders placed through SwiftBite Delivery Ltd are processed securely via our payment gateway. You agree to pay all applicable charges and taxes associated with your orders.

7. Delivery Terms

We strive to deliver orders in a timely and efficient manner. Delivery times are estimated and may vary due to factors beyond our control. Contactless delivery is offered to enhance safety and convenience.

8. Intellectual Property

All content, logos, graphics, and software associated with SwiftBite Delivery Ltd are the intellectual property of the company or its licensors. Unauthorized use or reproduction is prohibited.

9. Limitation of Liability

SwiftBite Delivery Ltd is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our platform or services. Liability for direct damages is limited to the value of the affected order.

10. Privacy

Your use of SwiftBite Delivery Ltd is subject to our Privacy Policy, which explains how we collect and use your information. Please review the Privacy Policy carefully.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at our registered address: