['Privacy Policy\n\nAt Crown Mobile Repairs Ltd, we respect your privacy and are committed to protecting your personal data when you use our online platform and services related to smartphone and electronics repair.\n\nInformation We Collect \nWe may collect and process the following personal information about you: \n- Contact details, including your name, postal address, phone number, and email address provided when you request a repair or purchase accessories. \n- Device information such as brand, model, and details related to repairs or diagnostics performed. \n- Payment and transaction details necessary to complete your purchase or repair service. \n- Information you provide when you contact our customer support or submit inquiries. \n\nHow We Use Your Information \nYour information is used solely for purposes including but not limited to: \n- Providing and managing the repair and service requests you submit through our online platform. \n- Processing orders and payments securely. \n- Communicating with you regarding your service status, updates, or inquiries. \n- Improving our services and customer experience. \n- Complying with legal obligations and protecting against fraud or unauthorized transactions. \n\nData Sharing and Disclosure \nWe do not sell your personal data to third parties. Disclosure of your information may occur only when necessary: \n- To trusted service providers assisting us with payment processing, data management, or repairs, bound by confidentiality obligations. \n- When required by law, regulation, or legal process. \n- To protect the rights, property, or safety of Crown Mobile Repairs Ltd, our customers, or others. \n\nData Security \nWe implement strict technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. Physical, electronic, and procedural controls are in place to protect your information. \n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements. Once data is no longer required, it will be securely deleted or anonymized. \n\nYour Rights \nIn accordance with applicable data protection laws including the GDPR, you have the right to: \n- Access personal data we hold about you. \n- Request correction of inaccurate or incomplete information. \n- Request deletion of your personal data where there is no legal obligation to retain it. \n- Object to or restrict the processing of your personal data under certain circumstances. \n- Request portability of your personal data in a structured, commonly used format. \n- Withdraw consent at any time where processing is based on your consent. \n\nTo exercise these rights, please contact our Data Privacy Officer at the address below. We will respond promptly and in accordance with the law. \n\nCookies and Tracking \nOur online platform uses cookies and similar technologies to enhance user experience and enable basic functionality. Cookies do not collect personally identifiable information unless you provide it voluntarily. You may disable cookies via your browser settings, though some site features may be affected. \n\nThird-Party Links \nOur platform may include links to external websites or services not operated by us. We are not responsible for the privacy practices of those third parties and encourage you to review their policies independently. \n\nChanges to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Any updates will be posted on our platform with the updated date. Continued use of our services constitutes acceptance of the revised policy. \n\nContact Information \nIf you have questions, concerns, or requests related to your privacy or this policy, please contact: \n\nCrown Mobile Repairs Ltd \nData Privacy Officer \n47 Kingfisher Street, Suite 3B \nManchester, Greater Manchester \nM14 5JT \nUnited Kingdom \n\nPhone: +44 161 555 2748 \nEmail: support@crownmobilerepairs.co.uk \n\nThank you for trusting Crown Mobile Repairs Ltd with your devices and information. We are committed to safeguarding your privacy and delivering excellent service.', 0.0013624, 'gpt-4.1-mini']